This page describes the terms for refunding a WorkBet.info subscription, processing times for requests, and how money is returned to users of the service.
Before you subscribe, we recommend reading the refund rules, the platform terms of use, and how payments are processed.
Refund terms
When a refund is possible
If you are not satisfied with the quality of WorkBet.info services, you may submit a refund request.
A refund is possible if you stop using the service, in case of technical problems, an erroneous charge, and in other situations reviewed by the service administration.
Deadline to apply
A refund request must be submitted within 3 calendar days of paying for the subscription. After that period a refund may no longer be available.
Limits and exceptions
Refunds are not issued in the cases set out in the Terms of Use, the Privacy Policy and the service rules.
Multiple refund requests are reviewed by the WorkBet.info administration individually, and the service reserves the right to limit repeat refunds if the platform terms of use are breached.
Timelines and refund process
If you are not satisfied with the quality of WorkBet.info services, you may submit a refund request.
Where the money is returned
Funds are returned to the bank card, e-wallet, or payment system used for the original payment. Card payments are refunded to the same card; e-wallet payments are returned to the corresponding account.
How the refund works
After the request is approved, the subscription is turned off, a refund instruction is created, the payment system processes the operation, and the funds reach the user.
How long a refund takes
Timing depends on the user’s bank, the payment system, the payment method, and how fast the operation is processed. In some cases a refund can take up to 30 calendar days from confirmation of the request.
Unusual situations
Technical issues or delays in payment processing can sometimes occur when paying for a subscription.
Double charge
If funds were charged twice, keep the payment confirmation, contact support, and provide the payment details.
Delayed payment processing
A payment may stay in processing, access may not be activated yet, or the bank may delay confirmation. In that case wait a few minutes and check the subscription status again.
Technical errors
If payment hangs, the payment system returns an error, the subscription is shown incorrectly, or access fails to activate, contact WorkBet.info support.
How to request a refund
To request a refund, contact the service administration.
Where to send the request
Send the refund request by email to info@workbet.info.
What to include
To speed up processing, include the account email, payment date, payment method, amount, a description of the issue, and a payment screenshot.
Review timeline
Refund requests are reviewed within 10 business days. After review, the user is notified of the outcome.
If you have questions about payment, subscription, or refunds, contact WorkBet.info support.