1. General provisions
This Privacy Policy describes how personal data of users of the online service WorkBet.info (hereinafter the “Service”) is processed and protected. By using the Service, you confirm your agreement with the terms of this Policy. If you do not agree with any of its provisions, please stop using the Service.
The Service is intended only for persons aged 18 and over. We do not collect or process information about persons under 18. If we become aware that personal information of a minor has been obtained, such information will be deleted.
The Service Administration respects users’ privacy and ensures the protection of their personal data in accordance with applicable data protection law. Personal data means any information relating to an identified or identifiable natural person. Personal data is processed on a lawful basis, in compliance with the principles of fairness and proportionality.
2. What data is collected
We collect the following categories of data about users:
Data provided by the user
When registering an account and using the Service, you provide data such as: login (username), email address, password, and information to confirm age (to verify that you are 18+). You may also provide additional details (for example, name, contacts) at your discretion. If you contact support, we retain the information you provide in your enquiry.
Age verification data
Because use of the Service is permitted only for adults, we may request confirmation of your age. As a rule, this is done by providing a date of birth upon registration or by confirming that you have reached 18 years of age. KYC documents (for example, an identity document) for anti-money laundering/AML purposes are not required; however, the Service reserves the right to request proof of age if there are doubts.
Payment data
When paying for Service services (if you purchase paid features), you may need to provide payment details. Full payment details (for example, bank card numbers) are not stored directly on WorkBet.info — they are processed through secure third-party payment gateways. We store only minimal transaction information (for example, the fact of payment, amount, date, unique transaction identifier) needed for accounting and payment confirmation. Financial data is processed according to high payment-system security standards and is not accessible to Service staff.
Automatically collected data
When you use the Service, technical and statistical information is collected automatically: device IP address, browser type and version, device and operating system parameters, access time, and the address of the requested page. The Service may also collect Cookies and similar tracking technologies (see section 8 below). We may obtain approximate location data based on IP address or, with your permission, using device geolocation features — this is needed to determine your jurisdiction and provide content accordingly.
Data from other sources
In some cases we may receive information about you from third parties — for example, if you sign in via a social network or payment system account, or if a partner transfers data to us to fulfil joint obligations. In such a case, the volume of data received will be limited to the information you consented to provide to the relevant party.
Important: We do not collect special categories of personal data, such as information about racial or ethnic origin, political opinions, religious or philosophical beliefs, health status, intimate life, and the like. Please refrain from providing the Service with such information.
3. Methods of data collection
Personal data on WorkBet.info is collected in the following ways:
Directly from the user
You enter personal data yourself when registering on the Service, completing your profile, verifying age, taking out a paid subscription, submitting support enquiries, or communicating with us in another way. This data comes directly from you and is stored in the Service system.
Automatic collection
When interacting with the Service, certain data is collected automatically through technical means. For example, with each visit, server log files are recorded (IP address, requested pages, request time, and so on), Cookies are set to recognise your browser and store settings (see section 8), and scripts and pixels may be used to collect usage statistics. These technologies allow the Service to recognise the user, retain preferences, and improve the website.
Through third-party services
WorkBet.info may integrate analytics services (for example, traffic analysis tools) or social network/payment system widgets. If you interact with such elements, the relevant third-party services may transmit some data to us (for example, payment success, visit analytics results). Any transfer occurs in accordance with the privacy policies of those third-party providers, and we seek to limit the volume of data received from them to what is reasonably necessary.
We use the described collection methods strictly within applicable law and this Policy. In each case you either provide the data directly or are informed that it is being collected by automated means.
4. Purposes of use of personal data
Users’ personal data is used for the following purposes:
User registration and identification
Enabling creation and management of an account on the Service, and user authorisation upon login.
Provision of Service services
Use of data is necessary for the operation of WorkBet.info’s core features. This includes providing access to the “surebet scanner” functionality, displaying up-to-date betting information, and applying your personal settings and filters. We process data so that you receive the content and services you requested.
Mandatory age verification
We process data related to your age to ensure that you are legally entitled to use the Service (18+). This check is introduced to protect minors from access to sports betting topics and is performed upon registration or during use of the Service.
Communication with users
Contact details (in particular, email address) are used for feedback and communications. We may send you important notices about the operation of the Service, confirmations of transactions (for example, confirmation of payment for services), and support responses to your requests. In some cases, informational mailings about Service news, updates, and special offers may be sent to email — only subject to your prior consent to such mailing.
You may opt out of marketing emails at any time (each such email will include unsubscribe instructions, or you may contact support with a corresponding request).
Payment processing and accounting
Information about your payments and transactions is used to process payments for WorkBet.info services, to provide you with paid access, and to fulfil our accounting and tax obligations. For example, we retain the fact of payment receipt and its amount in order to activate your subscription and keep financial records. Payment data is processed securely and may be transferred to payment gateways (see section 6) solely to complete the payment.
Personalisation and improvement of the service
We may use collected data (for example, Cookies, information about your actions on the site) to personalise your experience. This means the Service remembers your settings and preferences (for example, selected bookmakers, interface language) and applies them automatically on subsequent visits. In addition, analysis of user behaviour in general allows us to improve the Service, make the interface more convenient, and add useful features and content.
Analytics and statistics
Anonymised usage data (such as visit statistics, popularity of sections, aggregated information about users) is used for internal research and analysis. This helps us understand how the audience as a whole interacts with WorkBet.info and make informed decisions for Service development. Such statistical data does not contain personally identifying information — we aggregate and process it in generalised form.
Determining the user’s jurisdiction
To comply with legal requirements of different countries and provide you with appropriate service terms, we may use data about your location. For example, knowing your country/region, the Service may show the corresponding version of the site in the required language or restrict access if use of the Service conflicts with the laws of your jurisdiction. Geodata is also used to prevent unauthorised access (for example, if your account is suddenly used from another country, we may request additional confirmation).
Ensuring security and preventing breaches
Personal data may be used to monitor compliance with the WorkBet.info User Agreement, prevent fraudulent activity, and ensure cybersecurity. For example, technical data (IP addresses, logins) helps detect suspicious activity (multiple accounts, unauthorised login) and take measures to protect user accounts and Service infrastructure.
Each processing purpose corresponds to at least one lawful basis (for example, necessity to perform a contract — providing you with services; your consent — for mailings; fulfilment of legal obligations — for tax accounting). We do not use personal data in ways incompatible with the listed purposes. If we plan to use data for a new purpose not stated in this Policy, we will request your consent or notify you appropriately, in accordance with legal requirements.
5. Storage and protection of data
We take all necessary measures to ensure secure storage of your personal data and to prevent unauthorised access, alteration, or disclosure of this information. Personal data is stored in protected data centres on servers to which a set of security measures is applied, including:
Technical protection measures
Data encryption (in transit and, where necessary, at rest), use of firewalls and intrusion detection tools, information backup, storage of user passwords in hashed form, and so on. We regularly update software and security protocols to counter current threats.
Organisational measures
Limiting employee access to personal data on a need-to-know basis (only authorised persons involved in servicing the Service have access to data, and only to the extent required to perform their work functions). Each employee admitted to processing personal data is bound by an obligation to maintain confidentiality. Training and checks of compliance with the security policy are conducted.
Physical protection
Servers on which information is stored are located in secured premises with controlled access.
Despite the measures taken, no method of transmitting data over the internet or of electronic storage guarantees absolute security. We continuously improve security systems, but cannot guarantee complete protection of information against all possible threats. You also play a role in protecting data: you undertake to keep credentials confidential (login and password) and not to disclose them to third parties. If you suspect that your registration details have become known to others, immediately change the password and notify us of what happened.
Data retention periods
We retain personal data no longer than necessary for the processing purposes stated in section 4. The specific retention period depends on the type of data and the purposes of use. For example:
- Account data: retained for as long as your account is active. If you decide to delete the account or stop using the Service, the main part of your personal data will be deleted (see section 7 on the right to erasure), except where retention is required by law or justified by our legitimate interests (for example, retaining information about completed payments for accounting reporting or data needed to resolve disputes).
- Financial transactions: financial transactions and related data may be retained for the period required by financial and tax legislation. Even after account deletion, we may retain payment information for the period necessary to fulfil legal obligations and for audits.
- Security logs: security logs and technical records (for example, login journals) are retained for a limited time sufficient for security analysis and incident investigation. Usually such records are automatically deleted or anonymised after several months if there is no further need to retain them.
- Anonymised statistical data: may be retained without time limitation, because they do not contain personal information. Such data is used for analytics and does not allow you to be identified as a person.
We do not set rigid uniform retention periods, given differing legal requirements and needs. Instead, the Service regularly reviews stored data and deletes or anonymises personal information that is no longer needed for any of the original purposes or after a reasonable retention period.
Please note that deletion of data from active systems does not always mean its immediate removal from all backups. However, if you have requested deletion, we will ensure that the information is not used and is fully erased or anonymised at the earliest opportunity (for example, upon cyclical backup refresh).
Location of data storage
Personal data may be processed and stored on servers located in various countries. The Service infrastructure may be located outside the country of your residence. At the same time, we guarantee that, regardless of jurisdiction, the data protection measures described above are applied. Where required by law, we will take the necessary steps to ensure an adequate level of protection for cross-border data transfers (for example, relying on standard contractual clauses or other mechanisms). By using the Service, you agree to possible cross-border transfer of your data.
6. Transfer of data to third parties
We do not sell or exchange users’ personal data with third parties for commercial purposes. Transfer of your data to third-party organisations is possible only in the following cases:
Transfer with your consent
We may transfer your personal data to any persons on your direct instruction or with your explicit consent. For example, at your request we may share part of the information with a partner if this is necessary to provide you with a specific service.
Partners and service providers (processors)
The Service engages third-party companies and contractors to ensure the operation of WorkBet.info and related services. Such third parties include, in particular: payment gateways and processing centres (for payment processing), hosting providers and data centre suppliers, analytics services (for traffic analysis), tools for sending emails and notifications, and others. Such companies may be given access to the minimum necessary volume of your data, and only for the purposes of performing their functions. We conclude a confidentiality agreement with each processor and require them to comply with strict data protection standards. For example, a payment gateway will receive the information needed to carry out the transaction (as a rule, your card details are entered directly into the gateway system and do not reach us; we transmit only the amount and payment identifier). Analytics services (for example, visit statistics) may be sent anonymised data about your interaction with the Service. All such partners are obliged to use the information only to provide services to us and the user and not to disclose it.
Transfer upon business reorganisation
If the Service undergoes changes in ownership structure (for example, merger, acquisition, or sale of the business), users’ personal data may be transferred to a successor or new owner as part of the overall volume of data. In such a case we guarantee that the new owner will be obliged to comply with the provisions of this Policy and to use the data only for the same purposes for which it was originally collected.
Legal requirements and protection of rights
The Service may disclose users’ personal information to third parties if such transfer is necessary to comply with applicable law, fulfil a legal obligation, or respond to a valid request from public authorities (for example, a court decision or a request from law enforcement agencies). Transfer of data without your consent is also possible to protect our rights, property, or security, as well as the rights and security of other users or society as a whole, where such disclosure is justified and lawful. For example, we may provide user data at the request of law enforcement agencies in the course of investigating unlawful acts, or transfer information to legal advisers for the purpose of settling a dispute.
Aggregated data
We reserve the right to share with third parties aggregated statistical or anonymised information about our users. Such information does not contain personal data, does not identify specific persons, and may be used, for example, to demonstrate Service performance statistics to partners, analysts, or advertisers (for example, total number of users, percentage of visitors from a certain region, and so on).
In all cases of transfer of data to third parties, we adhere to the principle of minimum sufficiency: only the volume of information that is objectively necessary to achieve the relevant purpose is transferred. Third-party recipients undertake not to use the received data for other purposes, not to disclose it without authorisation, and to ensure its security at a level no lower than that ensured by us.
Please note that when you yourself follow links to third-party resources from our Service or otherwise transfer information to third parties (for example, to a payment provider upon payment), processing of your data will be governed by their privacy policy. We are not responsible for the actions of such third parties outside the framework of the transfer purposes we have set.
7. Users’ rights of access and control over their data
We respect users’ rights in relation to their personal data and provide all opportunities for their exercise. In accordance with applicable data protection laws, each user is granted the following rights:
Right of access
You may request confirmation of the fact of processing of your personal data, as well as obtain a copy of your personal data that we hold and information about its source, purposes of processing, categories of data involved in processing, and categories of persons to whom such data is disclosed.
Right to rectification
If any of your personal data is inaccurate, outdated, or incomplete, you have the right to request its correction or completion. You may update part of the information yourself in your personal account (if such a function is available) or contact us and we will make the necessary changes. We are interested in ensuring that the information we hold about you is up to date and correct.
Right to erasure (“right to be forgotten”)
You may request deletion of your personal data, and we undertake to satisfy such a request in the cases provided by law. For example, you may ask us to delete your data if it is no longer needed for the purposes for which it was collected, or if you have withdrawn your consent and there is no other legal basis for processing, or if you believe that processing is unlawful. Upon receipt of a justified erasure request, we will delete (destroy or anonymise) your personal data from our active systems and cease processing it. Note that the right to erasure is not absolute — in some cases we may retain necessary information if its retention is required by law (for example, we are obliged to retain data on completed financial transactions for a set period even if you have deleted the account) or to protect our legitimate interests. In any case, if we are forced to retain certain data after your erasure request, we will inform you of this with an indication of the reasons.
Right to withdraw consent
If processing of your personal data is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal, but we will cease further processing of the relevant data for those purposes that were based on consent. For example, you may withdraw consent to receive marketing mailings — and we will stop sending you emails. Please note: if you withdraw consent to critically important processing (for example, processing of data without which it is impossible to provide you with the service), we may be forced to discontinue serving you, because without that data the Service cannot operate. We will warn you if such a case arises.
Right to restriction of processing
You have the right to request temporary suspension of processing of your personal data in the following situations: (a) if you contest the accuracy of the data — for a period allowing us to verify its currency; (b) if processing is unlawful but you do not want complete deletion of the data; (c) if the data is no longer needed by us but is required by you for the establishment, exercise, or defence of legal claims; (d) if you object to processing — for the period of verification of whether we have overriding legitimate grounds. When a restriction request is granted, we will continue to store your data but will temporarily suspend any other processing, except in cases provided by law.
In addition to those listed, users may also have other rights under the laws of their country or region (for example, the right to data portability, the right to object to processing for direct marketing purposes, and others). If you believe that another right related to personal data is available to you, you may contact us with a corresponding request — we will review it within the law.
Procedure for exercising rights
To exercise any of the stated rights, please contact us using the contact details indicated in section 11 (Contact information). Usually it is sufficient to send us a written request (for example, by email) stating your name, email address, and the substance of the request (which right and in relation to which data you wish to exercise). In some cases we may request additional information needed to confirm your identity in order to prevent unauthorised requests on behalf of another person.
We respond to user requests within reasonable timeframes — as a rule, no later than 30 days from receipt of your enquiry, unless a shorter period is established by law. Fulfilment of some requests (for example, providing a full data report) may take up to 1–2 months subject to notifying you of the need to extend the period, especially if requests are complex or several requests have been received from you at the same time. Services for providing access to data are provided free of charge, except in cases of repeated or excessive requests — then we reserve the right to charge a reasonable fee or refuse to fulfil a clearly unfounded demand, as permitted by law.
We strive to satisfy all justified requests. However, if for any reason your request cannot be fulfilled, we will certainly inform you of this and indicate the reasons for refusal. You always also have the right to lodge a complaint with the competent personal data protection authority (in your jurisdiction) if you believe that your rights are being violated.
8. Use of Cookies
Like most websites, WorkBet.info uses “Cookies” to ensure functionality and improve the quality of user service. Cookies are small text files that are stored on your device (computer, smartphone) when you visit the site. They allow us to recognise your browser, remember your preferences, and collect anonymised information about your interaction with the Service.
How we use Cookies:
9. Links to third-party resources
WorkBet.info pages may contain links to websites, applications, and services of third parties. These may be, for example, links to partner sites, advertisers, payment providers, social networks, or other resources not owned or controlled by us. This Privacy Policy applies only to WorkBet.info and does not cover the privacy policy or practices of third-party sites.
If you follow an external link, you should remember that each third-party resource has its own rules for collecting and processing personal data. We do not control the content of those sites and are not responsible for their privacy policy or practices. We recommend reviewing the privacy policy of each site you visit via a link from our Service, especially before providing any personal data on such resources.
We are also not responsible for the content of third-party sites to which links from WorkBet.info may lead, and do not guarantee that the information presented on such resources is up to date or reliable. The presence of a link does not mean our endorsement or recommendation of the relevant resource. You follow external links at your own risk.
If you believe that any of the sites linked from us handles personal data improperly, you may notify us — we will consider removing such a link or posting an additional warning for users.
10. Changes to the privacy policy
We may periodically make changes to this Privacy Policy. The current version of the Policy is always available on this page (or via a dedicated “Privacy Policy” link on our website). The date of the last update is indicated at the beginning of the document. The new version takes effect from the moment of its publication, unless otherwise provided in the text of the updated Policy itself.
When making material changes, we may notify users by an additional means — for example, by a notice on the WorkBet.info home page, via a pop-up window upon account login, or by email (if we have your email for such notices). However, we recommend that you periodically review this page yourself to stay informed of the current version of the Policy.
Continued use of the Service after changes to the Policy means your agreement with the new version. If you do not agree with the changes, you must stop using WorkBet.info. In some cases, if the changes affect processing of data based on your consent, we may request your consent again.
11. Contact information
If you have any questions, comments, or requests related to this Privacy Policy or the processing of your personal data on WorkBet.info, please contact us. We value feedback and are ready to help within our capabilities.
Email for data protection enquiries: info@workbet.info
Please include in your enquiry enough information for your identification and the substance of the request so that we can help you effectively. We will try to reply as soon as possible, usually within 10–30 business days, depending on the nature of your enquiry.
Thank you for using WorkBet.info and trusting us with your personal data. We strive to ensure the security and confidentiality of this information at the highest level and continuously work to improve our privacy policies and practices. Your trust is our top priority.